Privacy Policy

Last updated: July 2025

GrocerySure Private Limited ("we", "our", "us") is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights as a user of the GrocerySure platform and mobile application.

1. Information We Collect

We collect information you provide directly when registering or using the app, including:

• Business name and owner name
• Phone number (used for OTP-based login)
• Email address
• Business address
• GSTIN (optional)

We also collect usage data such as orders placed, products viewed, and app activity to improve the platform.

2. How We Use Your Information

• To authenticate your identity via OTP
• To process and fulfil your orders
• To communicate order updates and delivery notifications
• To improve app features and user experience
• To comply with legal and regulatory obligations

We do not sell your personal data to third parties.

3. Data Sharing

Your data may be shared with:

• Delivery agents — your address for order delivery
• Payment processors — for transaction processing
• Cloud infrastructure providers — for secure data storage (AWS)

All third parties are bound by confidentiality obligations and are not permitted to use your data for their own purposes.

4. Data Retention

We retain your data for as long as your account is active or as required to provide services. You may request deletion of your account and associated data by contacting us.

5. Security

We implement industry-standard security measures including encrypted data storage and secure HTTPS transmission to protect your information.

6. Your Rights

You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at the email below.

7. Changes to This Policy

We may update this policy from time to time. We will notify users of significant changes via the app or email.

8. Contact Us

Questions about this policy? Contact us at:
connect@grocerysure.com